info@heid.shop
032 932 11 11
We deliver our products to many countries
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Wooden stand and set of 5 SwissKH® 70/80/90/100/120 quality pin punches
Stainless steel, polished finish
Deep engravings for long life
Quality red paint (baked)
Other color possible, on request
Screws for holding the rods
Interchangeability of rods
High hardness black colored back piece
The pin punches can be stored in the holder.
The wood meets an ecological label and comes from Switzerland.
Swiss Made
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer a refund or exchange. To be eligible for a return, your item must be unused and in the condition that you received it. It must also be in its original packaging. The return of certain types of goods is not permitted. For example, perishable goods, such as food, flowers, newspapers or magazines, cannot be returned. Similarly, we do not accept intimate or sanitary products, hazardous materials or substances, or flammable liquids or gases.
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has been shipped.
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